Frequently asked questions

Here are a few of the questions we get the most. if you don’t see what’s on your mind, reach out to us any time on phone or email.

What are the product specifications?

Click here for product specifications

HOW IS THE UNIT MOUNTED?

The Airify monitor can be mounted on a ceiling or wall in area of return air-flow

WHAT IS THE POWER SUPPLY?

5V micro-USB connection plug-in

HOW DOES THE UNIT COMMUNICATE?

The monitor is state-of-the-art WiFi chip and Bluetooth enabled. We also offer a cellular option

WHO DETERMINES THE THRESHOLDS?

Thresholds are determined as per ASHRAE requirements, but there is also the ability to manually adjust as per facility request

WHAT HAPPENS IF THE SENSORS PICK UP ANY DEFICIENCIES?

When preset thresholds are exceeded above ASHRAE requirements, the HVAC contractor and/or facilities manager will be alerted. Normal fluctuations of air quality will not set off an alert

HOW DO I CHECK THE AIR QUALITY?

There are multiple views available:

  1. Consumer-facing web portal easily accessible via a QR Code

  2. Highly configurable partner portals to view monitoring data, reports, alerts levels, and the like

  3. Live report can be generated to remote display

IS THERE A WARRANTY?

Yes, a full warranty is included as part of the Airify Care Package

CAN I HAVE ONE CENTRAL DISPLAY FOR MULTIPLE MONITORS THROUGHOUT LOCATION?

Yes, Airify is a highly configurable and robust enterprise platform that centralizes and collects monitor data

DOES THIS MAKE MY HVAC SYSTEM BETTER?

Yes, the Airify monitor can seamlessly integrate into a building's HVAC system without the need for a costly BMS system allowing Airify to control IAQ when preset thresholds are exceeded with a Patent Pending Control Board

HOW DO I KNOW IF THE SENSORS ARE ACCURATE?

We use commercial-grade sensors that are calibrated before shipment. When installed, we evaluate sensors for drift as the data comes to our servers, flag monitors with problems, and include recalibration as part of our program

IS THE APPLICATION FOR PUBLIC DISPLAY FREE?

Yes, if the customer wishes to make it public

WHO SUPPLIES THE QR CODE AND STICKER?

(1) 5 x 8 sticker is included and additional ones can be downloaded from Airify.com

CAN THIS MONITOR CONTROL MY BUILDING MANAGEMENT SYSTEM?

Yes, monitoring is BACnet capable

WHAT IS INCLUDED IN THE SUBSCRIPTION?

Routine maintenance and calibration of sensors, 24/7 monitoring with real-time alerts, and a full parts warranty

DOES AIRIFY EXPLAIN POSSIBLE CONCERNS WHEN ALERTED?

Yes, Airify will explain the alert and what was found along with potential causes. Airify will also suggest recommended actions that can be taken